Zafin’s COVID-19 response

April 13, 2020 Kyle Thom

In just a short period of time, we've seen the sizeable impact that COVID-19 has had on peoples' lives, the day-to-day operation of businesses large and small, the financial services industry and the overall economy. These are truly unprecedented times.

The safety and well-being of our employees is our top priority. At Zafin, our response is centred on three key areas: Our People; our Clients and Partners; and Resiliency.

 

Our People

On March 6, we activated our Business Continuity Plan to galvanize the ongoing operational stability of the company.

As a fintech provider with a long history of serving global banks, we're accustomed to collaborating as distributed teams in multiple locations around the world. We successfully completed a seamless transition to fully remote work arrangements for our office-based colleagues and colleagues deployed on client sites. We've also halted all non-essential business travel in accordance with government directives.

We're continuing to facilitate new ways of working while we balance our professional and personal lives. We're adapting our work styles and communication approach to ensure our team feels the full strength of a supportive community during this period of uncertainty and isolation.

We're grateful for the fact that, to our knowledge, no Zafin employees or their families have contracted COVID-19.

 

Our Clients and Partners

We're taking extra care to ensure all our clients and partners are well served and supported. Lines of communication are strong as we all manage the unprecedented stresses and demands created by COVID-19.

 

Resiliency

A term we like to use at Zafin is resiliency. Among its myriad definitions, one that's particularly resonant is the capacity to recover quickly from difficulties. It's about responding to dramatic changes to the way we work without compromising our teamwork and effectiveness. Resiliency enables us to weather the storm, while supporting our stakeholders and communities.

 

We're here to help

In these truly unprecedented times, many banks are fast-tracking their digital transformation efforts. Zafin's market-leading, cloud-based SaaS solutions can help accelerate and facilitate banks' responses to current economic conditions, as well as challenges that may arise as we move into the recovery period.

Our senior executive team is fully committed to the well-being of our employees, the health of our clients and partners, and the strength of our business. We monitor changes across the globe on a daily basis.

If we can be of service to you in any way, please don't hesitate to contact us.

 

Wishing you and yours all the best,

The Zafin team

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